Payment policy

Payment is due at time of service. Aerial Integrative Health accepts cash, credit cards (VISA, MasterCard, American Express, Discover), and personal checks* from established patients. Full payment is due at time of service and can be made in office or through our Make An Appointment page. We do not accept payments.

  • Checks need to make out to Aerial Integrative Health. There will be a returned check fee of $25. In this event, payment is due within 15 days. If payment is not received within 15 days, an additional 1.5% monthly penalty will be added to the balance. Two returned checks within one year will result in the loss of being able to pay via check.


INSURANCE

We do not bill insurance. However, a superbill (a summary of your appointment with CPT codes and all corresponding modifiers) can be provided and you can submit it directly to your insurance company for possible reimbursement. It is your responsibility to determine if your insurance company covers our services. We strongly advise you to contact your health insurance company for details about coverage for services provided by naturopathic physicians before your visit if this is important to you. If information beyond a coded bill is requested, we will charge our regular physician billing rate to process those requests.

Dispensary items may not be covered by insurance. However, you may be able to submit to a health savings account. Your treatment plan may serve as a prescription for this purpose if needed.


CANCELLATION POLICY

Cancellations or reschedules need to be made 48 hours before the scheduled appointment time. When you make an appointment, we reserve that time just for you. As we prepare ahead of time for our visit with you, we require at least 48 hours’ notice if you are unable to make your appointment or if you request to change your appointment. A change, cancellation, or missed appointment without a minimum 48- hour notice will result in a charge of 20% of their scheduled payment (based on length of appointment). Exceptions may be made for medical emergencies, severe or inclement weather, or other situations deemed acceptable by the physician. You will receive appointment reminders